Supply Chain Operations Specialist II
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Eagan • Minnesota • United States
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Salary
💰 $18 - $23 per hour
About the role
- Develop working relationships with internal and external customers
- Assist with account management such as maintaining customer profiles, details and service needs
- Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs
- Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details
- Manage various documents for accuracy; requires operational knowledge of customers, carriers, and procedures
- Update various operational/customer data in software systems and applications
- Create and processes invoices, reviews for operational accuracy, and works with customers on questions and payment
- Assist with running and summarizing operational reports and details; present information to co-workers or supervisors as needed
Requirements
- High School graduate or GED
- Five years of office experience in a logistics/transportation environment
- Basic to Intermediate proficiency in Microsoft Office
- Internet, web-based and job specific software applications
- Utilizes databases and systems to review and verify documentation and information
- Ability to prepare basic reports, queries, and operational information
- Ability to track and trace basic shipments or product
- Understanding of providers, carriers and services in related supply chain environments
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform offering discounts on gym memberships
- Discounts on a diverse range of retail, travel, car and hospitality brands
- Pet insurance
- Company paid life insurance
- Accident insurance
- Short- and long-term disability coverage
- Employee assistance plan
- Voluntary benefits including additional life insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementoperational accuracyreport preparationshipment trackingdata verificationinvoice processingcustomer data managementquery preparationlogistics knowledgesupply chain understanding
Soft Skills
relationship buildingcustomer servicecommunicationproblem-solvingorganizational skillsattention to detailcollaborationpresentation skillsadaptabilityinterpersonal skills
Certifications
High School diplomaGED