CMA CGM

Senior Supervisor – Global IT Service Operations and Support

CMA CGM

full-time

Posted on:

Location Type: Office

Location: Manila • Philippines

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Job Level

Senior

About the role

  • Monitor and maintain all the network devices (SD-WAN devices, routers, switches, wifi controllers, etc) and any other related equipment and services.
  • Perform audit on Network Devices to make sure that they have the standard configurations applied, firmware is to up-to-date, and evaluate if there are risks with the current setup (e.g End of Life Devices, SPOF Switches).
  • Create and maintain documentation for monitoring, processes, network diagrams and existing devices inventory.
  • Plan, schedule, and implement network upgrades (SD-WAN devices, routers, switches, wifi controllers, etc).
  • Prepare and configure network devices for New Site Implementations and Migrations.
  • Perform cleanups related Decommissions.
  • Provide service/change management support (e.g. Configuration changes on Network Devices, Access points activations).
  • Work on incidents/problem tickets related to infrastructure, collaborate with other Infrastructure teams and Vendors if needed.
  • Identify mission critical production network related issue and troubleshoot end-user issues.
  • Create and maintain documentation for monitoring, processes, network diagrams and existing devices inventory.
  • Monitor and maintain all the network devices (DC, SD-WAN devices, routers, switches, wifi controllers, etc) any other related equipment and services.
  • Perform network devices upgrade activities.
  • Be available, willing to cover shifts as required, to rapidly troubleshoot any problems resulting from the changes and or faults.
  • Create WIFI Planner/Heatmap for offices and warehouses
  • Perform Disaster Recovery failover for Data Center and illustrate traffic flow
  • Handle and prepare Data Center capacity reporting and weekly changes.

Requirements

  • Monitor and maintain all the network devices (SD-WAN devices, routers, switches, wifi controllers, etc) and any other related equipment and services.
  • Perform audit on Network Devices to make sure that they have the standard configurations applied, firmware is to up-to-date, and evaluate if there are risks with the current setup (e.g End of Life Devices, SPOF Switches).
  • Create and maintain documentation for monitoring, processes, network diagrams and existing devices inventory.
  • Plan, schedule, and implement network upgrades (SD-WAN devices, routers, switches, wifi controllers, etc).
  • Prepare and configure network devices for New Site Implementations and Migrations.
  • Perform cleanups related Decommissions.
  • Provide service/change management support (e.g. Configuration changes on Network Devices, Access points activations).
  • Work on incidents/problem tickets related to infrastructure, collaborate with other Infrastructure teams and Vendors if needed.
  • Identify mission critical production network related issue and troubleshoot end-user issues.
  • Create and maintain documentation for monitoring, processes, network diagrams and existing devices inventory.
  • Monitor and maintain all the network devices (DC, SD-WAN devices, routers, switches, wifi controllers, etc) any other related equipment and services.
  • Perform network devices upgrade activities.
  • Be available, willing to cover shifts as required, to rapidly troubleshoot any problems resulting from the changes and or faults.
  • Create WIFI Planner/Heatmap for offices and warehouses
  • Perform Disaster Recovery failover for Data Center and illustrate traffic flow
  • Handle and prepare Data Center capacity reporting and weekly changes.
Benefits
  • CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
network monitoringnetwork maintenanceSD-WAN devicesroutersswitcheswifi controllersnetwork upgradesconfiguration managementtroubleshootingdisaster recovery
Soft Skills
collaborationproblem-solvingdocumentationplanningschedulingavailabilitywillingness to cover shifts