CMA CGM

Logistics Operations Operator

CMA CGM

full-time

Posted on:

Location Type: Office

Location: Houston • Texas • United States

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Salary

💰 $20 - $24 per hour

About the role

  • Oversee accounts, receive, review, and process complex or sensitive transactions for assigned base of accounts for all entry types
  • Process documents through the established system, obtaining release and other governmental agency releases as appropriate
  • Create and distribute written exception procedures for handling each account served by the team
  • Assist with overseeing the entry processing performance and existing customer service commitments
  • Obtain certification for completing customer classification
  • Assist and review work stream development of new and existing accounts
  • Review and monitor all rejections, requests for information and other correspondence
  • Respond and assist with complex customer inquiries
  • Monitor shipments as they approach non-compliance based on customer control

Requirements

  • High School Diploma or GED
  • Bachelor’s Degree in Transportation, Logistics or Supply Chain Management preferred
  • Greater than six years related experience
  • Advanced proficiency in Microsoft Office and job specific software applications
  • Ability to add, subtract, multiply and divide using units of U.S. currency, weights and volume and distance measurements
  • Professional certification may be required in some areas.
Benefits
  • Competitive Paid Time Off
  • 401(k)
  • Health insurance
  • Discounts on gym memberships
  • Employee benefits platform offering discounts on retail, travel, car and hospitality brands
  • Pet insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
transaction processingcustomer classificationdata analysisperformance monitoringexception handlingmathematical calculationsdocument processingshipment monitoring
Soft Skills
customer servicecommunicationproblem-solvingteam oversightattention to detail
Certifications
professional certification