CMA CGM

Sales Effectiveness Analyst

CMA CGM

full-time

Posted on:

Location Type: Hybrid

Location: Istanbul • Turkey

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Tech Stack

Tableau

About the role

  • Analyze market identification at country level using both implemented systems and external sources
  • Perform and maintain agency sales segmentation
  • Assign and regularly update customer allocations (territories & sales representatives)
  • Conduct CRM quality checks (visits, calls, coverage, leads, opportunities, heat map)
  • Follow up on sales performance and create sales lead to fill the gap
  • Support and monitor target‑setting processes from HO to agencies and sales teams
  • Train Sales Teams on sales tools, CRM systems, and related processes
  • Support field implementation of sales procedures and monitor adoption
  • Perform regular CRM audit checks
  • Prepare Sales, Trade & Marketing presentations and business reporting
  • Create and maintain BI dashboards and performance reports
  • Support benchmarking and marketing‑related activities
  • Act an active role in project with various stake holders from different teams

Requirements

  • Bachelor’s degree, preferably a degree in Business Administration, Economics, Industrial Engineering, Statistics, or a related analytical field.
  • Minimum 2 years of experience in Sales Operations, Sales Effectiveness, Business Analysis, or CRM‑related roles.
  • Strong analytical skills with the ability to interpret data, identify trends, and ensure data quality.
  • Ability to clearly communicate with Sales Teams, Management, and cross‑functional stakeholders
  • Knowledge of statistical methods, KPI tracking, and performance analysis.
  • Experience in creating dashboards and performance reports using BI tools (Power BI, Tableau, Qlik, etc.).
  • Hands‑on experience with CRM platforms (Salesforce, Microsoft Dynamics, or similar), including data integrity checks.
  • Fluency in written & verbal English is a must (part of the interview will be conducted in English).
Benefits
  • Working in an agile, flexible, digital, and social culture
  • Flexible working hours
  • Working 40 hours a week
  • Hybrid working
  • Birthday day off
  • Fruit Day: every Wednesday
  • Happy hours
  • Yearly bonus
  • Transportation
  • Life insurance
  • Meal Allowance (Cash/monthly)
  • Employee Assistance Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysissales operationsbusiness analysisKPI trackingperformance analysisCRM quality checksdashboard creationdata integrity checksstatistical methodssales segmentation
Soft Skills
analytical skillscommunicationtrainingmonitoringcollaborationpresentation skillsproblem-solvingstakeholder engagementadaptabilityattention to detail