Supply Chain Operations Specialist II
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Charlotte • North Carolina • United States
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Salary
💰 $18 - $23 per hour
About the role
- Develop working relationships with internal and external customers
- Assist with account management such as maintaining customer profiles, details and service needs
- Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs
- Interface with airlines, shipping, truck and related carriers
- Manage various documents for accuracy
- Update various operational/customer data in software systems and applications
- Track orders and shipments and assist with tracing as needed
- Create and processes invoices, reviews for operational accuracy
- Assist with running and summarizing operational reports and details
- Ensure compliance with company policies and procedures
Requirements
- High School graduate or GED
- Five years of office experience in a logistics/transportation environment
- Basic to Intermediate proficiency in Microsoft Office
- Utilizes databases and systems to review and verify documentation and information
- Ability to prepare basic reports, queries, and operational information
- Ability to track and trace basic shipments or product
- Understanding of providers, carriers and services in related supply chain environments
- Ability to communicate potential concerns or delays
- Operates in a fast pace and changing environment
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform with discounts
- Company paid life insurance
- Accident insurance
- Short- and long-term disability coverage
- Employee assistance plan
- Flexible Paid Time Off programs
- Tuition reimbursement program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementoperational reportinginvoice processingshipment trackingdata verificationdocument managementquery preparationcustomer data managementlogistics operationssupply chain management
Soft skills
relationship buildingcommunicationproblem-solvingattention to detailadaptabilitycustomer serviceorganizational skillstime managementcollaborationanalytical thinking
Certifications
High School diplomaGED