Operations Supervisor
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Jonestown • Pennsylvania • United States
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Salary
💰 $64,000 - $70,000 per year
About the role
- Oversee daily operations of international transportation and brokerage operation
- Supervise and coordinate activities in the export and customs house brokerage or gateway environment
- Provide proactive customer service to internal and external customers
- Develop and maintain excellent customer service to internal and external customers at all times
- Maintain performance statistics
- Review and monitor shipment documentation for accuracy
- Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported
- Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays
Requirements
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- PC Literate. Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications
- Minimum: High School Diploma or GED
- Minimum four years related experience
- Minimum one year supervisory experience
- Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping
- Some professional certifications may be required for this position
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Discounts on gym memberships and retail, travel, car and hospitality brands
- Pet insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
shipment documentation reviewduties computationtariffs computationprice conversionsweight calculationvolume calculationexport complianceimport brokeragerecordkeepinghazmat regulations
Soft skills
customer servicesupervisioncoordinationcommunicationreport writinganalytical skillsorganizational skillsproblem-solvinginterpersonal skillsattention to detail
Certifications
professional certifications