Club Assist

Product Manager

• Reporting to Head of Go to Market, the Product Manager owns the vision, strategy and delivery of customer‑centric products built on our digital and technology stack.
• You will translate, competitive market insight, data and stakeholder requirements into compelling commercial and strategically orientated roadmap.
• Partnering with technology, product marketing and sales teams to define the product value proposition and drive commercial performance, product uptake and improved user experience.
• Accountable for product performance, client adoption and user satisfaction you will also champion agile practices, ensure compliance and risk standards, and build strong relationships with internal and external partners.
• Success is defined by delivering digital products that customers love and that meet strategic, financial and operational targets, and fostering innovation and alignment.
• Lead qualitative and quantitative discovery (user interviews, analytics, A/B tests, surveys) to validate problems and opportunities.
• Champion UX, accessibility, performance, and reliability; ensure end‑to‑end journeys are seamless and on brand.
• GTM alignment - Coordinate with Product Marketing, and Sales to plan launches, create enablement, and drive adoption.