Clozd

Program Manager

• Develop strong client relationships and become a master of our clients’ business models, products, GTM motions, etc.
• Work with 15 - 20 clients at a time managing their win-loss programs.
• Set up and manage the win-loss data collection and interview process for your clients.
• Conduct win-loss interviews.
• Summarize key interview themes and communicate them to clients.
• Ensure client adoption of Clozd software and key win-loss findings.
• Manage the commercial experience for existing clients, including renewing contracts and identifying / capturing expansion opportunities.

Client Success Program Manager – Enterprise

Product Manager

• Work closely with leadership to define, communicate, and implement a cohesive vision for the platform that will help our clients easily achieve their goals and help Clozd meet our business objectives.
• Develop and maintain a detailed product roadmap. Prioritize features and initiatives based on customer needs, business goals, and resource constraints. Write clear product requirements and work closely with engineering and design to ensure timely delivery.
• Help implement a system that enables Clozd to ship impactful features and products as quickly as possible
• Create and maintain AI tools and systems that automate the product development process at Clozd, and be an expert on the best practices for using AI in your field.
• Conduct user research, analyze feedback, and gather insights to identify market trends and customer pain points. Become an expert and thought leader in our domain and industry.
• Collaborate with marketing and sales teams to create and execute strategies for product launches, including messaging, positioning, and pricing.

Senior Product Manager

• Develop strong client relationships and become a master of our clients’ business models, products, GTM motions, etc.
• Work with 15 - 25 clients at a time managing their win-loss programs.
• Set up and manage the win-loss data collection and interview process for your clients.
• Conduct win-loss interviews.
• Summarize key interview themes and communicate them to clients.
• Ensure client adoption of Clozd software and key win-loss findings.
• Manage the commercial experience for existing clients, including renewing contracts and identifying / capturing expansion opportunities.