Business Development Representative
Dexerto
Inbound Business Development Executive
CloudM
full-time
Posted on:
Location: 🇬🇧 United Kingdom
Visit company websiteJob Level
Junior
Tech Stack
Cloud
About the role
- Engage with inbound leads generated via marketing campaigns, website enquiries, and events.
- Qualify opportunities using the BANT framework to ensure quality pipeline handover.
- Book discovery calls and demos for the sales team with qualified prospects.
- Maintain accurate and up-to-date information in the CRM (e.g., Salesforce).
- Provide structured feedback to the marketing team on lead quality, trends, and campaign performance.
- Collaborate with sales and marketing teams to improve the inbound lead journey.
- Meet activity KPIs for inbound lead response time, qualification rates, and opportunities passed to sales.
- Act as a trusted first point of contact for potential customers, representing the CloudM brand positively and professionally.
- Overall success in the role is defined as; Meeting or exceeding lead qualification and handover targets. Ensuring high-quality, sales-ready opportunities are passed to the sales team. Providing actionable feedback to marketing that contributes to improved campaign ROI. Maintaining accurate CRM hygiene and timely follow-up with all leads. Demonstrating progression and readiness for future roles in sales or account management.
Requirements
- 1–3 years of experience in sales development, lead qualification, or a customer-facing role (ideally in SaaS or tech).
- Strong verbal and written communication skills, with the ability to engage prospects professionally.
- Comfortable applying qualification methodologies such as BANT.
- Highly organised with strong attention to detail.
- Comfortable using CRM systems (e.g., Salesforce) and communication tools.
- Proactive, resilient, and motivated by results.
- Ability to collaborate cross-functionally with sales and marketing.
- Familiarity with SaaS, IT, or cloud technology markets (desirable).
- Experience handling inbound leads in a high-growth or fast-paced environment (desirable).
- Understanding of lead scoring and marketing automation systems (desirable).
