Senior Solutions Engineer
Cloudinary
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
Tech Stack
About the role
- Partner with Account Executives to drive complex, multi-stakeholder deals
- Provide technical expertise on Cloudinary’s product offering, consult to prescribe solutions, design, and determine solution fit
- Adapt Cloudinary’s technology to meet customers’ business case (Demo, POC, documentation)
- Conduct thorough product demonstrations and presentations to showcase our product and solution offerings
- Provide professional technical responses for RFIs and RFPs.
- Create relationships with key decision makers and serve as an external technical spokesperson. Be the trusted advisor and provide world-class customer service while serving as the technical spokesperson for Cloudinary
- Collaborate cross-functionally with Product, Marketing, and Sales to identify compelling Cloudinary use cases, influence product roadmap, technical content, and best practices.
- Work with the Account Management team to ensure handoff is executed smoothly as the prospect transitions into a customer.
Requirements
- At least 5 years of experience in Presales as a customer-facing technical role
- Experience with Digital Asset Management, Video Streaming strategies, or Website Performance Optimization.
- Principled knowledge of website construction, including HTML, JavaScript, and CSS, understanding of OS and browser distinctions, and how third-party software and plugins work with browsers, website troubleshooting, and use of browser developer tools.
- Familiarity with network infrastructure – CDN, Cloud Storage, Cloud Applications, APIs, and how it all fits together.
- Experience with Martech and Adtech is a plus.
- Ability to manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, collaborative environment.
- Bachelor’s degree, or equivalent, in a related discipline. Science or Engineering degree preferred.
- Ability to travel occasionally up to 20% (as required).
Benefits
- Awesome technology
- Top-talent peers
- 100% sponsored medical, dental, and vision plans for employees & family
- HSA company contribution
- Matching 401k program
- Robust vacation & wellness policy
- Annual development stipend
- Catered lunches or a food stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Digital Asset ManagementVideo StreamingWebsite Performance OptimizationHTMLJavaScriptCSSCDNCloud StorageCloud ApplicationsAPIs
Soft skills
customer-facingrelationship buildingtechnical expertisecollaborationtime managementproblem solvingcommunicationadaptabilitycustomer servicetrustworthiness