Payroll Implementation Manager
Deel
CloudGoPMP
Customer Success Associate
Cloudforce
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $75,000 per year
Job Level
JuniorMid-Level
Tech Stack
PMP
About the role
- At Cloudforce we don’t just deliver services - we bring ideas to life with innovation, teamwork, and a touch of fun along the way. As a Customer Success Associate, you’ll work alongside passionate professionals and play a key role in turning big visions into reality with our generative AI product, nebulaONE. If you’re ready to grow your career and make an impact at a place where collaboration is key, Cloudforce is the place for you!
- In this role, you’ll work across project management, customer success, engineering, and development teams to ensure customer satisfaction and uncover growth opportunities within assigned accounts.
- You’ll assist with client and stakeholder communication, ensuring updates are clear, expectations are set, and relationships stay strong.
Requirements
- At least 1-2 years of account management, customer success, or related client-facing role (preferably SaaS/subscription environment).
- Familiarity with budget tracking, reporting, or resource management in a project setting.
- Strong and professional communication skills (both verbal and written) to support interactions with client stakeholders, technical teams, and subcontractors, while representing Cloudforce.
- Ability to work independently on assigned tasks.
- Excellent organizational skills, including multitasking, prioritization, and time management.
- Strong client service orientation with proven collaboration skills across diverse teams.
- Ability to serve as a liaison, meeting support, and facilitator for Cloudforce in both virtual and onsite settings.
- Hands-on experience with project management and collaboration tools (such as ClickUp, Trello, Microsoft Project, Planner, Teams, SharePoint, or similar).
