Cloudflare

Senior Solutions Engineer

Cloudflare

full-time

Posted on:

Location Type: Hybrid

Location: Shanghai • China

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Job Level

Senior

Tech Stack

JavaScriptPython

About the role

  • You are the technical keystone through the entire sales cycle - pre and post sales.
  • You will work closely with our Enterprise prospects and customers in Greater China region to educate, empower, and ensure their success on the Cloudflare platform.
  • You will leverage your technical expertise in Cloudflare’s global distributed network and technology to find best-fit solutions for prospects, to train and onboard new customers via video-conference, in person, or through documentation, and to support the long-term success of the customer.
  • As an expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.
  • To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

Requirements

  • Previous experience in a sales or consulting role covering East China region.
  • Fluency in Mandarin and English to support regional customers.
  • Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills.
  • You've built a web application before, or contributed to an existing application in a meaningful way.
  • You can describe the differences between CSRF, XSS and SQLi in detail, and Cloudflare's role in defending against them.
  • Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
Benefits
  • We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
scripting languagePythonJavaScriptBashweb application developmentfirewall rulesperformance cachingdelivery strategieslog file analysisinternal tools
Soft Skills
customer successcommunicationcollaborationtrainingonboardingproblem-solvingconsultingeducationempowermenttrustworthiness