Cloudflare

Resident Consultant, Professional Services

Cloudflare

full-time

Posted on:

Location Type: Hybrid

Location: Minneapolis • Minnesota • Texas • United States

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Job Level

SeniorLead

Tech Stack

Cloud

About the role

  • Serve as the day-to-day technical lead and Cloudflare subject matter expert, providing proactive guidance on operational best practices and industry security standards.
  • Take full ownership of tuning, configuration, and policy creation for Application Services to ensure maximum performance and security posture.
  • Oversee the ongoing health of Network Services, including Magic Transit and DDoS protection, ensuring "set and forget" stability while remaining ready for rapid incident response.
  • Leverage your deep understanding of Akamai architectures to translate legacy workflows into modern, efficient Cloudflare configurations.
  • Collaborate closely with the customer to prepare their environment for future expansions into our Developer Platform (Workers) and Zero Trust architecture.
  • Maintain comprehensive documentation of the customer’s unique environment, policy changes, and operational procedures to ensure long-term continuity.

Requirements

  • 10+ years of experience in a technical customer-facing role such as Solutions Architect, Resident Engineer, Professional Services Consultant or similar, ideally in cloud networking, security, or web infrastructure.
  • At least 3+ years of hands-on experience managing Akamai environments, with a proven ability to map legacy CDN and security features to Cloudflare’s ecosystem.
  • Deep technical proficiency in configuring WAF policies, Bot Management, and Page Shield to protect complex web applications.
  • Strong foundational knowledge of BGP, GRE/IPsec tunneling, and DDoS mitigation strategies (specifically relating to services like Magic Transit).
  • Exceptional verbal and written communication skills, with the ability to explain complex technical concepts to both engineering teams and executive stakeholders.
  • Ability to translate customer requirements into practical, scalable solutions that align with Cloudflare’s technology stack.
  • Prior customer onsite placement experience is a plus.
Benefits
  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance
  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan
  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CloudflareAkamaiWAF policiesBot ManagementPage ShieldBGPGRE/IPsec tunnelingDDoS mitigationApplication ServicesDeveloper Platform
Soft Skills
communication skillscustomer-facingproblem-solvingcollaborationdocumentationincident responsetechnical guidancescalable solutionsoperational best practicesstakeholder engagement