Senior Manager, Solution Architect
PwC
Oracle
Senior Solutions Engineer – Portuguese Speaker
Cloudflare
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Florida, Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
DNSGoJavaScriptLuaPython
About the role
- You are the technical lynchpin through the entire sales cycle - pre and post sales.
- You will work closely with our Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform.
- Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer.
- As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.
- As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support.
- Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.
Requirements
- Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
- Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
- Minimum 3 years of experience in a customer-facing sales or consulting role (note: doesn't have to be in tech)
- Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
- A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
- Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.
Benefits
- We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
- Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PythonJavaScriptBashLuaGoOSI ModelBGPGRETCPDNS
Soft skills
customer successtechnical curiositycollaborationmentorshipproject managementrelationship buildingemotional intelligence
