Cloudflare

Product Manager, Infrastructure Platform

Cloudflare

full-time

Posted on:

Location Type: Hybrid

Location: Austin • Texas • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

Distributed Systems

About the role

  • Develop the platform vision for your area. Ensure that it aligns with the overall product and company vision.
  • Evangelize the vision so that all stakeholders are aligned, have context and understand where we are going.
  • Represent the customer. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer's voice into the creation process.
  • Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.
  • Manage the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
  • Author use cases and prioritize requirements. Translate market observations and customer feedback into a prioritized product backlog. Author use cases based on specific real-world product applications and extrapolate detailed product requirements for the scenarios.
  • Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job.
  • Develop new opportunities. With your finger on the pulse of the market, the customers and the engineering teams, you are uniquely positioned to discover and develop new opportunities.

Requirements

  • Experience presenting new products and features to customers
  • Strong customer and stakeholder empathy
  • Exceptional communication, presentation, organizational and analytical skills
  • Demonstrated ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders
  • Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment
  • Ability to communicate complex technical concepts to all audiences
  • Domain expertise in networks, distributed network applications, distributed systems, and real-time applications with heavy network reliance.
Benefits
  • Professional development opportunities
  • Flexible working hours

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer empathystakeholder empathycommunication skillspresentation skillsorganizational skillsanalytical skillsleadershipconsensus buildingcollaborationindependent judgment
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