CloudFactory

Associate Operations Manager

CloudFactory

full-time

Posted on:

Location Type: Hybrid

Location: Kathmandu • Nepal

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About the role

  • - Manage and oversee Global Operations within defined domains in Nepal, ensuring alignment with business objectives.
  • - Drive cross-functional operational excellence and continuous improvement initiatives.
  • - Mentor and support junior team members and operational leads to build execution capability across teams.
  • - Champion the achievement of key Operations OKRs, driving ownership and accountability across the team.
  • - Serve as a trusted advisor to the Country Manager and leadership team, providing insights and guidance on operational risks, opportunities, and strategic alignment.
  • - Build strong cross-functional relationships to influence decision-making and support enterprise goals.
  • - Manage the organization’s global travel strategy, ensuring compliance with company policies, cost optimization, and sustainability goals.
  • - Oversee vendor performance, contract management, and travel-related risk mitigation.
  • - Lead Nepal facility operations, policies, and vendor partnerships to ensure efficient, compliant, and sustainable work environments.
  • - Oversee day-to-day facility operations, maintenance, space management, and asset control.
  • - Develop and implement facility management plans, preventive maintenance schedules, and sustainability initiatives.
  • - Ensure compliance with health, safety, environmental, and statutory requirements; lead audits, inspections, and corrective actions.
  • - Negotiate and manage vendor contracts for facilities and related services to ensure value, quality, and cost efficiency.
  • - Review procurement processes and maintain effective vendor relationships to ensure service reliability.
  • - Lead facilities projects such as renovations, relocations, and upgrades with minimal business disruption.
  • - Guide and mentor the facilities team; champion operational KPIs and accountability within the department.
  • - Act as the POC for compliance, audits, and operational reviews, ensuring accurate reporting and closure of gaps.
  • - Liaise with landlords, vendors, and internal stakeholders to maintain smooth, reliable facility operations.
  • - Support business continuity planning and risk management related to infrastructure and workplace safety.
  • - Design and oversee a global F&B strategy that enhances employee well-being and strengthens company culture.
  • - Lead planning and execution of global and executive events, ensuring alignment with company culture and priorities.
  • - Define and monitor KPIs to measure event impact and return on investment.
  • - Manage operational budgets, including forecasting, financial reporting, and long-term resource planning.
  • - Identify cost-saving opportunities while maintaining service quality and compliance.
  • - Act as a role model for the organization’s Culture Code, embedding values and behaviors into operational decision-making.
  • - Ensure compliance with InfoSec, legal, and internal control requirements across operational functions.
  • - Lead teams through periods of change, building resilience and accountability.
  • - Develop succession plans, performance goals, and continuous development initiatives to foster a high-performance culture.

Requirements

  • - Strong technical knowledge of facilities management, repair, and maintenance.
  • - Proficiency in security systems, access control, and safety compliance.
  • - Solid understanding of health, safety, and environmental regulations.
  • - Skilled in vendor negotiation, contract management, and performance monitoring.
  • - Ability to plan and optimize space utilization and workplace layouts.
  • - Competence in energy management, sustainability, and cost efficiency.
  • - Strong communication, coordination, and stakeholder management skills.
  • - Effective problem-solving and decision-making using data-driven insights.
  • - Demonstrated teamwork, accountability, and adaptability in a fast-paced environment.
  • - Leadership capability to guide, support, and influence team performance.
  • - High integrity, attention to detail, and commitment to operational excellence.
  • - Ability to manage emergencies calmly and ensure business continuity.
Benefits
  • - Great Mission and Culture
  • - Meaningful Work
  • - Market competitive salary
  • - Quarterly variable compensation
  • - Remote and Home working
  • - Comprehensive medical cover
  • - Group life insurance
  • - Personal development and growth opportunities
  • - Office snacks and lunch
  • - Periodic team building and social events
  • At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you’ll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we’d love to have you on this journey!
  • Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work—we can’t wait to meet you!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
facilities managementrepair and maintenancesecurity systemsaccess controlsafety compliancevendor negotiationcontract managementperformance monitoringenergy managementsustainability
Soft Skills
communicationcoordinationstakeholder managementproblem-solvingdecision-makingteamworkaccountabilityadaptabilityleadershipintegrity