CloudFactory

Principal Product Manager – External Platforms, Client Solutions

CloudFactory

full-time

Posted on:

Location Type: Hybrid

Location: Reading • United Kingdom

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Job Level

Lead

Tech Stack

Cloud

About the role

  • Act as a primary product interface for external customers, gathering requirements, validating assumptions, and shaping solutions that balance client needs with platform strategy.
  • Partner closely with Sales, Solutions, and Delivery teams to support new opportunities, scoping discussions, and ongoing customer engagements.
  • Clearly communicate product direction, trade-offs, and timelines to both technical and non-technical stakeholders.
  • Translate customer problems into well-defined product requirements, user stories, and acceptance criteria.
  • Contribute to product discovery through customer interviews, workflow analysis, and data-driven insights.
  • Ensure that externally driven requests are evaluated against platform reuse, scalability, and long-term roadmap alignment.
  • Own and maintain a subset of the product roadmap, ensuring priorities are clear, sequenced appropriately, and aligned with business objectives.
  • Work closely with Engineering to plan, refine, and execute product initiatives, participating in sprint planning, backlog grooming, and reviews.
  • Track delivery progress, dependencies, and risks across multiple customers and initiatives, proactively driving resolution.
  • Coordinate cross-functional execution across Engineering, Design, Data, and Operations.
  • Manage timelines, milestones, and scope across parallel workstreams, ensuring predictable delivery and high-quality outcomes.
  • Support release planning, documentation, and customer-facing enablement where required.

Requirements

  • Minimum 5 years of experience in a Product Manager, Associate Product Manager, Technical Product Manager, or similar role.
  • Technical background (engineering, computer science, data, or equivalent hands-on experience).
  • Strong understanding of software development lifecycles, APIs, and modern cloud-based systems.
  • Demonstrated ability to manage multiple stakeholders and customer engagements simultaneously.
  • Experience writing clear product requirements and working directly with engineering teams.
  • Strong organizational skills and comfort with project tracking, prioritization, and execution.
Benefits
  • Great Mission and Culture
  • Meaningful Work
  • Market competitive salary
  • Quarterly variable compensation
  • Comprehensive medical cover
  • Group life insurance
  • Personal development and growth opportunities
  • Periodic team building and social events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementsoftware development lifecycleAPIscloud-based systemsproduct requirementsuser storiesacceptance criteriaworkflow analysisdata-driven insightsproject tracking
Soft Skills
communicationstakeholder managementorganizational skillsprioritizationexecutionproblem-solvingcollaborationcustomer engagementadaptabilityleadership