
Senior Solutions Engineer
Cloudera
full-time
Posted on:
Location Type: Remote
Location: Italy
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Job Level
About the role
- Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)
- Supporting the technical needs of customers including discovering new use cases for Cloudera’s technology
- Designing solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns
- Demonstrating Cloudera products in a way that inspires your customers to say “yes” to Cloudera
- Partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales
- Presenting product roadmap and vision to inspire your customers to think bigger
- Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice
- Advocating for your customers’ needs to Product Management and Engineering
- Participating in external publicity and evangelism (conferences, meetups, webinars, blogs)
Requirements
- A minimum of 3 years experience in a customer-facing role, ideally in a pre-sales context
- Bachelor's degree in related field of study or equivalent work experience
- Valid Security Clearance (Level 2 at the minimum)
- The ability to create and give technical presentations and demonstrations
- Experience with some of the following technologies: Big Data, Data Warehousing or Relational Databases
- One or more of the three major cloud service providers (AWS, Azure or GCP). Formal certification is not required, but would be a great thing to have
- Data Engineering, Machine Learning and/or AI Operations, Security and Data Governance within the enterprise
- Unix or Linux
- Experience gathering and understanding customer business requirements
- Excellent written and verbal communication
- Problem solving skills
- A willingness to learn, a curiosity to discover and a drive to make your customers successful
Benefits
- Generous PTO Policy
- Support work life balance with Unplugged Days
- Flexible WFH Policy
- Mental & Physical Wellness programs
- Phone and Internet Reimbursement program
- Access to Continued Career Development
- Comprehensive Benefits and Competitive Packages
- Paid Volunteer Time
- Employee Resource Groups
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Big DataData WarehousingRelational DatabasesData EngineeringMachine LearningAI OperationsSecurityData GovernanceUnixLinux
Soft Skills
customer-facingtechnical presentationscommunicationproblem solvingcuriositydrive to succeedadvocacycollaborationinspirationcustomer satisfaction
Certifications
Security Clearance Level 2