Research customer industry, information technology, and technical trends
Design and implement Citrix solutions tailored to client requirements
Engage with stakeholders to assess business needs and recommend suitable Citrix architectures
Provide technical and go-to-market leadership within the organization
Collaborate with account teams to provide technical expertise during client engagements
Develop strategies to improve and optimize existing Citrix deployments
Ensure client solutions comply with external regulatory and security standards
Identify potential risks in implementations and design mitigation strategies to address these challenges
Work closely with the security and infrastructure teams to ensure that Citrix solutions are both secure and efficiently integrated within the larger IT environment
Scale lessons learned and leading practices through collaboration with enablement counterparts

Requirements

Bachelor’s degree or equivalent experience
5+ years of technical customer service experience in high-tech, indirect sales, and/or consulting with a record of success in driving customer adoption of technology
Previous client-facing roles or consultative experience
Understanding of Citrix’s competitive domain and technologies
Proven track record of designing and implementing Citrix solutions
Strong understanding of business processes and their implementation into enterprise applications
Capable of understanding the business case and articulating the underlying technical solution
Ability to quickly grasp and distinctly explain technological and business concepts
Extensive experience in project management
Strong stakeholder management skills
Analytical and negotiation skills
Extensive experience in concept development
Ability to work independently with limited oversight
Prioritizes and manages many diverse tasks, objectives, and risks
Excellent oral and written communications skills, as well as excellent presentation skills
Ability to work in and successfully navigate complex and matrixed organizations
Ability to travel

Benefits

Healthcare
Life insurance and disability benefits
401(k) plan and company match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Citrix solutions designCitrix implementationproject managementtechnical customer servicebusiness process implementationrisk mitigation strategiestechnical leadershipstakeholder engagementcustomer adoption of technologyconcept development

Soft Skills

analytical skillsnegotiation skillscommunication skillspresentation skillsindependent worktask managementorganizational skillscollaborationproblem-solvingadaptability

Certifications

Bachelor's degree