Clipbook

Client Services Representative

• Clipbook is looking for a results-driven Enterprise Client Services Director to join our fast-growing startup.
• This role will focus on the public affairs, public relations, and corporate segments.
• This includes managing relationships with current clients, ensuring accounts get the most value out of Clipbook, and using industry knowledge to expand client engagements.
• Own a Portfolio of Enterprise Customers: Manage a portfolio of high-value enterprise accounts across multiple industries, maintaining strong, long-lasting relationships.
• Risk Mitigation: Proactively identify risks and work collaboratively to drive retention.
• Pilot: Manage Pilot engagement over multiple different opportunities. Project management of Clipbook’s highest value accounts.
• Process Improvement: Contribute to the continuous improvement of the Customer Success playbook, resources, and best practices.