Clipboard Health

Tech Ops Lead

Clipboard Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Own and evolve the entire Zendesk ecosystem
  • Expand into broader business systems across the organization
  • Build enterprise-grade operational technology platform for internal Ops
  • Automate core agent workflows through AI tooling

Requirements

  • 5+ years of experience in Technical Operations
  • Experience owning a technical ops function from scratch
  • Proficiency with Zendesk and enterprise-grade operational tech platforms
  • Ability to automate core agent workflows
  • Strong analytical skills
  • Must be able to explain in detail the systems built and maintained.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ZendeskAI toolingoperational technology platformautomationtechnical operations
Soft Skills
analytical skillscommunication