Partner Manager, Legal Content
Clio - Cloud-Based Legal Technology
full-time
Posted on:
Location Type: Hybrid
Location: United States
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Salary
💰 $110,500 - $149,500 per year
About the role
- Recruit, onboard, and support legal content integration partners, expanding product value and driving adoption through successful integrations.
- Manage partner relationships through onboarding and integration, collaborating with Operations and Customer Support teams on post-launch operational support and ongoing partner engagement.
- Support partner growth and success by providing enablement, monitoring adoption, and identifying opportunities to increase usage and value.
- Provide hands-on technical guidance on legal content and APIs, supporting integrations, troubleshooting issues, and coordinating with Product and Engineering teams as needed.
- Support the partner contracting process by working with Legal to coordinate agreement reviews, track progress, and communicate timelines to partners.
- Act as the voice of the partner internally by gathering feedback, sharing insights, and contributing to partner-facing resources and documentation.
Requirements
- Working knowledge of APIs and system integrations, including authentication, data flows, and common integration patterns.
- Experience working with technical or developer-facing documentation such as API references, integration guides, or troubleshooting resources.
- Ability to troubleshoot and triage technical issues and know when to escalate more complex problems to Engineering.
- Comfort using data and reporting tools to understand partner usage, adoption, and health metrics.
- Bachelor’s degree or equivalent practical experience in a related field such as business, technology, or information systems.
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- EAP benefits for you and household members, including counseling and online resources
- 401k matching and Child Education Savings
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
APIssystem integrationsauthenticationdata flowsintegration patternstroubleshootingtechnical documentationdata analysisreporting toolspartner enablement
Soft Skills
partner relationship managementcollaborationcommunicationfeedback gatheringinsight sharingproblem-solvingtechnical guidancesupportengagementadaptability
Certifications
Bachelor’s degree