Clinton Health Access Initiative, Inc.

Operations Manager – Global Markets

Clinton Health Access Initiative, Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Chai

About the role

  • Oversee meeting planning and coordination, including logistics for in-person convenings and international travel arrangements, budget management, and post-event reporting
  • Lead and manage team meetings, setting agendas, driving accountability on action items, and ensuring strategic follow-through
  • Design and lead onboarding processes for new staff members; manage relationships with other CHAI operations teams/staff as primary operational liaison
  • Oversee the development and management of subrecipient contracts, invoice processing, and grant compliance; identify and implement improvements to financial workflows
  • Drive knowledge flow across the team and broader organization, ensuring information-sharing systems and platforms are effective, current, and strategically aligned
  • Develop and deliver high-quality reports, presentations, and briefing materials for senior leadership and external stakeholders
  • Design and maintain operational systems and administrative resources that support program efficiency at scale (team newsletter, website, knowledge repositories, etc.)
  • Manage and organize program documents, data, and files; own the team’s institutional memory and ensure long-term accessibility
  • Serve as a strategic thought partner to team leadership on operational efficiency, team culture, and organizational development initiatives

Requirements

  • Bachelor’s degree with at least 5 years of progressive work experience in operations, program management, or a related field
  • Demonstrated ability to manage multiple complex workstreams simultaneously, set strategic priorities, and deliver results with minimal oversight
  • Highly detail-oriented with a track record of building and improving organizational systems and processes
  • Strong interpersonal and leadership skills with the ability to promote consensus, navigate complexity, and resolve issues proactively across diverse teams
  • Entrepreneurial mindset, including the ability to work independently in a remote environment, self-motivate, and design and implement new initiatives from concept through execution
  • Strong work ethic, supported by commitment and follow-through
  • Excellent written and verbal communication skills, including the ability to produce polished materials for senior leadership and external audiences under time pressure
  • High level of proficiency in Microsoft Office, particularly Outlook, Excel, PowerPoint, and Word; experience with project management or knowledge management tools is a plus
  • Prior experience with contract administration, financial oversight, or international program operations is strongly preferred
Benefits
  • Health insurance
  • Professional development
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operations managementprogram managementcontract administrationfinancial oversightbudget managementreport writingpresentation developmentonboarding processesinvoice processinggrant compliance
Soft Skills
detail-orientedinterpersonal skillsleadership skillsstrategic thinkingproblem-solvingconsensus buildingorganizational developmentself-motivationinitiativecommunication skills