Clinicorp Solutions

Financial Planning and Analysis

• Estruturar, analisar e acompanhar o planejamento financeiro da companhia (orçamento, forecast e variações).
• Elaborar relatórios de performance financeira e dashboards para suporte à diretoria e alta gestão.
• Realizar análises de viabilidade financeira de projetos, investimentos e iniciativas estratégicas.
• Apoiar nas decisões de pricing, rentabilidade e unit economics.
• Desenvolver e manter modelos financeiros robustos para projeções de receitas, despesas e fluxo de caixa.
• Atuar em conjunto com diferentes áreas da empresa, fornecendo análises e suporte nas decisões de negócio.
• Prestar apoio operacional e analítico ao time, garantindo alinhamento, agilidade e qualidade na execução das atividades.

Analista de Planejamento Financeiro Pleno – FP&A

Customer Support

• Manage a portfolio of clients with a primary focus on expanding revenue within the base, acting consultatively to increase adoption, maturity of use, and value realization of Clinicorp products.
• Lead client relationships throughout the journey, ensuring a consistent and strategic experience that is results-oriented and supports sustainable growth.
• Analyze operational, financial, and platform usage data to identify expansion opportunities, anticipate risks, and drive personalized action plans.
• Actively educate clients about the Clinicorp product ecosystem, connecting features, solutions, and use cases to the realities of clinical management.
• Conduct strategic meetings, results presentations, and online trainings, clearly demonstrating the platform's impact and return on investment.
• Support clients in integrating and evolving their processes within the platform, increasing the usage and depth of the contracted solutions.
• Manage critical situations and complex challenges, preserving relationships and unlocking growth opportunities through problem resolution.
• Execute, maintain, and propose improvements to team workflows, playbooks, and processes with a focus on scalability, efficiency, and revenue impact.
• Work collaboratively with Product, CRM, and Customer Marketing to ensure strategic alignment in expansion initiatives.
• Represent the Customer Success team at online or in-person events when requested, delivering messaging aligned with the company's growth strategy.
• Serve as a technical and strategic reference within the team, supporting onboarding and the development of other analysts, especially on topics related to revenue expansion and client management.

Customer Success Analyst, Senior

• Work on revenue expansion within Clinicorp's customer base, ensuring continuous value generation for the customer and revenue for Clinicorp.
• Lead strategic meetings, regular follow-ups and online training sessions, proactively engaging customers and aligning Clinicorp's solutions with the clinics' business objectives.
• Support onboarding and the development of customers' management processes within the platform, promoting operational efficiency and greater maturity in the use of the contracted solutions.
• Manage questions, objections and critical situations with empathy, clarity and agility, turning challenges into opportunities to strengthen relationships and grow the account.
• Participate in online and in-person events, representing Clinicorp with messaging aligned to the value proposition and the customer-base growth strategy.
• Execute and contribute to the continuous improvement of communication, support and account follow-up workflows, seeking efficiency, scale and revenue impact.
• Work collaboratively with the CRM and Customer Marketing squads, ensuring alignment in the execution of expansion strategies and delivery of customer value.

Analista de Planejamento Financeiro Pleno – FP&A

Customer Success Analyst, Senior

Mid-level Customer Success Analyst