Clinica Family Health & Wellness

Bilingual

• Help take care of patient needs by interacting with patients through the phone and chat function of our Communication Center.
• Provide telephone advice according to established guidelines and protocols.
• Assist external providers with care coordination tasks and facilitate communication with the care team.
• Arrange for evaluation by a provider when indicated either by scheduling an appointment or telephone follow-up.
• Process medication refill requests that are past the 72-hour refill window as well as for patients who are present at the pharmacy, using the Medication Refill Guideline.
• Schedule patients for procedures and MA visits per guideline.
• Assist patients inquiring about generated imaging orders.
• Accurately document patient care in electronic health records.
• Manage patient tasks and patient/provider follow-up with assistance from the team and according to MA guidelines.
• Secure appropriate interpreting services to handle communication with patients when necessary.

Bilingual Communication Center Medical Assistant

Therapist

• Be part of a collaborative outpatient team
• Work as a community mental health worker with adults who would not be able to access care otherwise
• Learn and appreciate the support of an agency to develop expertise in MI, SFBT, DBT, ACT and other trauma informed modalities
• Support your self-care needs with a flexible schedule and trauma focused care
• Report directly to the Manager of the Broomfield Outpatient Services.

Bilingual Communication Center Medical Assistant

Licensed Therapist – Hybrid BHP/Outpatient