Customer Care Representative
Climb Channel Solutions NA
full-time
Posted on:
Location Type: Hybrid
Location: Taguig City • Philippines
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About the role
- First-line post-sale case response via email, phone, chat and CRM cases
- Initial case triage and resolution plan
- Follow guidelines and workflow steps for escalation
- Maintain a concise and efficient customer response
Requirements
- responsible and motivated self-starter
- ability to review customer cases
- organized and methodological with great attention to detail
- trustworthy, self-motivated, and reliable
- desire to work in a dynamic and challenging environment
Benefits
- competitive salaries
- meaningful bonus program
- excellent benefits, including healthcare insurance
- pension/retirement matching
- comprehensive life insurance
- employee assistance program
- time off plans
- paid company holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
responsiblemotivatedself-starterorganizedmethodologicalattention to detailtrustworthyreliabledesire to work in dynamic environmentability to review customer cases