Climb Channel Solutions NA

Director, Digital Learning

Climb Channel Solutions NA

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

Tech Stack

CloudCyber Security

About the role

  • Define and drive the multi-year digital learning strategy for Delinea University, securing buy-in and resources from executive stakeholders
  • Partner with Product Management to ensure learning content aligns with major product releases and GTM timelines
  • Influence leaders across Customer Success, Sales Enablement, and Product Training on learning investments, priorities, and resource allocation
  • Establish Delinea University as a strategic business asset that drives user adoption, time-to-value, sales productivity, and customer retention
  • Own the learning content component of release readiness, defining what content must be delivered for each major product release
  • Establish and manage the content supply chain including intake processes, prioritization frameworks, production workflows, and delivery timelines
  • Lead the creation of high-impact, bespoke learning content that drives specific business outcomes (sales wins, onboarding, certifications, adoption)
  • Implement modular, role-based, and persona-driven learning architectures that enable rapid content updates without full course rebuilds
  • Establish governance models for content standards, versioning, accessibility, compliance, and quality assurance
  • Build and scale user certification programs that establish recognized standards of competency and drive professional development
  • Design multi-level certification paths aligned to user personas, product complexity, and business outcomes
  • Drive adoption and completion of certification programs through stakeholder engagement and incentive alignment
  • Own the strategy, roadmap, and operational excellence of Delinea University's Docebo LMS platform
  • Drive platform optimization initiatives to improve learner experience, content discoverability, and completion rates
  • Evaluate and adopt emerging technologies (AI-assisted content creation, personalization engines, analytics tools) to improve efficiency and outcomes
  • Define success metrics including engagement, completion, proficiency, time-to-value, certification attainment, and business outcomes
  • Build analytics capabilities to measure content effectiveness, identify optimization opportunities, and prove ROI
  • Report on program performance and strategic initiatives to executive stakeholders
  • Lead, mentor, and develop a team of digital learning professionals across instructional design, LMS administration, and content development
  • Build team expertise in modern instructional design, Docebo administration, Credly badging, and Adobe/Articulate authoring
  • Foster a culture of innovation, operational excellence, and outcome-focused execution

Requirements

  • 10+ years in digital learning, content development, and content operations within enterprise B2B technology environments
  • 5+ years of people leadership including managing managers or senior individual contributors
  • Expertise with Docebo LMS, Credly credentialing platform, and Adobe Creative Cloud or Articulate 360 for content creation
  • Proven track record driving cross-functional influence and shaping priorities across Product, GTM, and Enablement functions
  • Success building and scaling certification programs with measurable business impact
  • Strong understanding of content supply chain concepts, modular content design, and scalable learning operations
  • Learning analytics and data-driven decision making to demonstrate ROI and optimize program performance
  • Experience in cybersecurity, enterprise software, or technical domains preferred
Benefits
  • healthcare insurance
  • pension/retirement matching
  • comprehensive life insurance
  • employee assistance program
  • time off plans
  • paid company holidays
  • meaningful bonus program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital learning strategycontent developmentcontent operationsmodular content designlearning analyticsdata-driven decision makingcertification program developmentcontent supply chain managementinstructional designLMS administration
Soft Skills
cross-functional influencestakeholder engagementteam leadershipmentoringoperational excellenceinnovationcommunicationresource allocationprioritizationoutcome-focused execution