Climb Channel Solutions NA

Senior HR Generalist – APAC

Climb Channel Solutions NA

full-time

Posted on:

Location Type: Hybrid

Location: Singapore • Singapore

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Job Level

Senior

About the role

  • Serve as the primary HR point of contact for APAC-based employees, providing day-to-day HR support across the employee lifecycle from onboarding through offboarding.
  • Maintain accurate employee records and ensure HR practices align with local regulations and global policies.
  • Support a positive employee experience by responding to employee and manager questions with professionalism, discretion, and consistency.
  • Support local benefits administration and act as a knowledgeable resource for employees and leaders regarding benefit programs.
  • Partner with Total Rewards, Payroll, and external vendors to ensure accurate, compliant delivery of benefits and pay.
  • Provide guidance on local compliance requirements and support adherence to employment regulations in APAC.
  • Address employee relations matters and day-to-day people topics, escalating complex or high-risk issues to global HR or Employee Relations partners as appropriate.
  • Partner with regional leaders to support performance management, feedback conversations, and policy application.
  • Promote a culture of feedback, transparency, and inclusion aligned with company values.
  • Partner with global recruiters to support hiring efforts in the APAC region.
  • Deliver localized onboarding efforts and ensure new hires are set up for success.
  • Support global performance and compensation processes, ensuring local compliance and alignment with market practices.
  • Provide input on compensation benchmarking and salary structures as needed.
  • Maintain HR data accuracy and support basic reporting and documentation needs.
  • Act as a bridge between global HR strategies and local execution across APAC.
  • Collaborate closely with U.S.-based HR leadership and global People partners to ensure consistency, alignment, and knowledge sharing.
  • Contribute to the development and localization of HR policies, procedures, and playbooks for APAC locations, including Singapore, Australia and The Philippines.

Requirements

  • 6+ years of progressive HR experience as an HR Generalist or People Business Partner
  • Strong working knowledge of the full employee lifecycle, including onboarding, performance management, employee relations, offboarding, and HR operations best practices
  • Demonstrated experience supporting employees in Singapore, including familiarity with MOM requirements, employment contracts, statutory benefits, and local compliance obligations
  • Experience handling employee relations matters, including performance management and policy interpretation, with the ability to document issues thoroughly and escalate complex cases to global partners when needed
  • Experience partnering with Talent Acquisition to support hiring efforts, including candidate screening, interviewing, and localized onboarding
  • Working knowledge of benefits administration and the ability to confidently explain benefit programs and policies to employees and managers
  • Experience maintaining employee records in an HRIS and ensuring data accuracy and confidentiality
  • Ability to advise and support managers and employees using sound judgment, discretion, and a consistent, policy-aligned approach
  • Strong organizational and problem-solving skills, with the ability to manage competing priorities independently in a fast-paced environment
  • High emotional intelligence, professionalism, and the ability to handle sensitive situations impartially
  • Clear and effective communication skills, with comfort collaborating across cultures, time zones, and levels of the organization
  • Adaptability and a growth mindset, with the ability to support teams through change and growth
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR GeneralistPeople Business Partneremployee lifecycleonboardingperformance managementemployee relationsoffboardingHR operations best practicesbenefits administrationHRIS
Soft Skills
organizational skillsproblem-solving skillsemotional intelligenceprofessionalismdiscretioncommunication skillsadaptabilitygrowth mindsetjudgmentcollaboration