ClickUp

Mid-Market Account Executive

ClickUp

full-time

Posted on:

Location Type: Hybrid

Location: Dublin • Ireland

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About the role

  • Drive growth within our existing customer base in the Mid Market segment (300-1000 employees)
  • Focus on expansion, upsell, and cross-sell opportunities
  • Build and deepen relationships with current customers to maximize value and adoption
  • Partner with customers to:
  • Understand evolving business goals, timelines, and success metrics
  • Ensure ClickUp continues to deliver value as needs change
  • Analyze customer usage data to:
  • Identify trends and expansion signals
  • Proactively address areas of risk and surface new opportunities
  • Identify and engage new teams, departments, or business units within current customer organizations that could benefit from ClickUp
  • Become a product expert, handling customer service and product-related questions to support adoption and expansion
  • Deliver compelling presentations and product demos to stakeholders via web conferencing and in-person meetings
  • Collaborate with Customer Success, Product, and Support teams to ensure a seamless customer experience and drive account growth

Requirements

  • Based within a commutable distance to Dublin, Ireland and able to work in the office at least 3 days per week
  • Proven experience in sales roles focused on expanding and retaining existing customer relationships, ideally within SaaS
  • Strong track record of identifying and closing upsell/cross-sell opportunities
  • Excellent written, verbal, and presentation skills
  • Highly organized, process-driven, and detail-oriented
  • Experience managing Requests for Information (RFIs) or Requests for Quotes (RFQs)
  • Flexible and adaptable—comfortable with the dynamic nature of sales.
Benefits
  • Equal Opportunity Employer
  • We hire based on ambition, grit, and a passion for improving the way people work.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salesupsellingcross-sellingcustomer relationship managementdata analysispresentation skillsproduct knowledgecustomer serviceRFIsRFQs
Soft Skills
communicationorganizationaldetail-orientedflexibilityadaptabilityprocess-drivenrelationship buildingcollaborationproblem-solvingcustomer focus