ClickUp

Manager, Professional Services

ClickUp

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $140,000 - $190,000 per year

About the role

  • Lead, inspire, and develop a team of Professional Services Consultants focused on onboarding, implementation, and solution delivery for mid-market to enterprise clients.
  • Drive accountability, execution, and a high-performance culture with clear KPIs, project delivery standards, and coaching frameworks.
  • Mentor consultants at all levels, from onboarding new hires to developing seasoned experts.
  • Create clarity in chaos: Navigate shifting priorities, complex client needs, and fast-changing project scopes with poise and urgency.
  • Become a product expert to effectively navigate complex customer requirements and recommend the best solutions.
  • Oversee the successful delivery of Professional Services engagements, ensuring projects are delivered on time, within scope, and with exceptional quality.
  • Establish and promote best practices in enterprise engagements.

Requirements

  • 5+ years in Professional Services, Consulting, or Project Management, with at least 2 years managing high-performing delivery teams.
  • Deep understanding of agentic workflows and AI agent prompting, with experience designing or guiding the implementation of intelligent, task-oriented systems.
  • Proven track record of delivering complex SaaS or technology projects for mid-market to enterprise clients.
  • Exceptional prioritization, ownership mindset, and execution ability.
  • Experience managing multiple concurrent projects, clients, and stakeholders in a fast-paced environment.
  • Strong communication, stakeholder management, and problem-solving skills.
  • Ability to operate at scale, be data-driven, and thrive in ambiguity.
Benefits
  • Equity
  • 401k
  • Health, Dental, and Vision insurance
  • Spending accounts
  • Life & Disability
  • Paid parental leave
  • Flexible paid time off
  • Enhanced employee assistance program
  • Employee wellness stipend
  • Professional development stipend
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Professional ServicesConsultingProject ManagementSaaSAI agent promptingtask-oriented systemsdelivery standardsKPI managementsolution deliveryonboarding
Soft Skills
leadershipmentoringcommunicationstakeholder managementproblem-solvingprioritizationownership mindsetexecution abilityadaptabilitycoaching