Senior Customer Success Manager
Clever Devices
full-time
Posted on:
Location Type: Hybrid
Location: Apex • New York • North Carolina • United States
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Salary
💰 $135,000 - $150,000 per year
Job Level
About the role
- Drive exceptional delivery and long-term success across high-impact client engagements
- Manage service escalation ensuring timely resolution
- Develop targeted coaching and corrective actions
- Oversee data governance initiatives for customer information accuracy
Requirements
- Deep expertise in customer success strategy
- Strong operational execution skills
- Stakeholder influence ability
- High emotional intelligence
- Strong operational acuity
- Proactive leadership
Benefits
- Health insurance coverage
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Paid leave programs
- Education-related programs
- Paid holidays and time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
emotional intelligencestakeholder influenceoperational executionoperational acuityproactive leadership