Clever Devices

Field Engineer

• Handles all service calls and completes diagnostic repairs and maintenance updates
• Manages spare parts inventory
• Responsible for care and maintenance of a company service vehicle
• Maintains a thorough working knowledge of Clever Devices electronic and computerized equipment as well as associated software
• Configures, repairs, maintains, updates and installs Clever Devices equipment on a regular basis
• Serves as point of contact at customer location for any and all service inquiries
• Anticipates and trouble shoots any issues to ensure continual quality for the customer
• Proactively reports trends in repairs and maintenance to supervisor
• Creates and maintains a log of all service repairs, maintenance and updates
• Ensures all repairs and maintenance are completed to customers satisfaction
• Works onsite at the customer facility or at the Transit Authority, and maintains business etiquette standards of Clever Devices
• Ensures they maintain a clean work site whether at customer facility or Transit Authority.
• Position may require weekend, overnight, and on-call shifts

Field Service Technician