Clever Devices

Field Service Technician

Clever Devices

full-time

Posted on:

Location Type: Office

Location: District of Columbia • Florida • United States

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Salary

💰 $30 - $38 per hour

About the role

  • Handles all service calls and completes diagnostic repairs and maintenance updates
  • Manages spare parts inventory
  • Responsible for care and maintenance of a company service vehicle
  • Maintains a thorough working knowledge of Clever Devices electronic and computerized equipment as well as associated software
  • Configures, repairs, maintains, updates and installs Clever Devices equipment on a regular basis
  • Serves as point of contact at customer location for any and all service inquiries
  • Anticipates and trouble shoots any issues to ensure continual quality for the customer
  • Proactively reports trends in repairs and maintenance to supervisor
  • Creates and maintains a log of all service repairs, maintenance and updates
  • Ensures all repairs and maintenance are completed to customers satisfaction
  • Works onsite at the customer facility or at the Transit Authority, and maintains business etiquette standards of Clever Devices
  • Ensures they maintain a clean work site whether at customer facility or Transit Authority.
  • Position may require weekend, overnight, and on-call shifts

Requirements

  • 3+ years’ experience as a mechanical service technician
  • Hands on experience with electronics and computer systems
  • Working knowledge in networking and software applications
  • Clean driving record that is maintained as such for insurability
  • Superior trouble shooting and problem-solving skills
  • Strong computer skills including working knowledge of MS Office including Word and Excel, and ability to learn new programs such as Axapta or customer specific software
  • Strong organizational skills
  • Good interpersonal skills
  • Strong time management skills
  • A.A.S or equivalent
  • Ability to travel up to 75% within the United States.
Benefits
  • health insurance coverage
  • wellness and family support programs
  • life and disability insurance
  • retirement savings plans
  • paid leave programs
  • education-related programs
  • paid holidays and time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
diagnostic repairsmaintenance updatestroubleshootingnetworkingsoftware applicationsmechanical service technicianelectronicscomputer systemsMS OfficeAxapta
Soft Skills
problem-solvingorganizational skillsinterpersonal skillstime managementcustomer servicecommunicationattention to detailproactive reportingbusiness etiquetteadaptability
Certifications
A.A.S or equivalentclean driving record