Cleveland Clinic

Administrative Assistant III – Headache Center

Cleveland Clinic

full-time

Posted on:

Location Type: Hybrid

Location: Cleveland • Ohio • 🇺🇸 United States

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Job Level

Lead

About the role

  • Handle incoming calls
  • Process medication refill requests
  • Manage electronic messaging through MyChart
  • Serve as a primary contact for patient communication
  • Manage faxes and outdated information
  • Coordinate meeting requests for staff and providers
  • Handle reimbursement submissions
  • Support assigned Chairpersons, Senior Directors or Medical Directors via scheduling and handling phone calls
  • Assist with special projects and administer calendars

Requirements

  • High School Diploma or GED
  • Five years of office experience
  • EPIC experience is highly recommended
  • Experience using Microsoft Office Suite products (Outlook, Word, Excel and PowerPoint)
Benefits
  • Access to comprehensive benefits
  • Meaningful opportunities for growth and development
  • Flexibility to flex up to 2 hours per week

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
EPICMicrosoft Office SuiteOutlookWordExcelPowerPoint
Soft skills
communicationorganizationschedulingcoordinationcustomer service
Certifications
High School DiplomaGED
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