Cleveland Clinic

Senior Program Administrator – Release Train Engineer

Cleveland Clinic

full-time

Posted on:

Location Type: Remote

Location: Florida • Nevada • United States

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Job Level

Senior

About the role

  • Act as the primary liaison for highly complex initiatives and with organizational impact for the Division.
  • Set and drive goals and timelines as they relate to initiatives.
  • Create an effective plan to meet objectives.
  • Provide clarity around objectives, including metrics, baselines, and targets.
  • Communicate plans and status to stakeholders, including team, sponsors and executive leadership.
  • Drive accountability around commitments across project teams.
  • Ensure results can be incorporated into daily business practices.
  • Create systems and processes to measure results over time.
  • Facilitate quarterly planning events and ongoing program synchronization across multiple delivery teams.
  • Identify and remove systemic impediments that impact program delivery and team flow.
  • Coach leaders, product and value stream owners, and teams in Lean-Agile practice to improve delivery effectiveness.
  • Monitor program delivery metrics and drive continuous improvement in planning, execution, and predictability.

Requirements

  • Bachelor’s Degree in Business, Healthcare or a related field
  • Ten years of relevant experience with three years of managing large projects
  • Leadership experience over complex projects or a team of professionals
  • Experience planning and implementing systems and procedures
  • Master’s Degree (preferred)
  • Experience serving as a Release Train Engineer, Agile Program Lead, or Agile Coach coordinating delivery across multiple teams in a complex organization (preferred)
  • Experience supporting scaled Agile delivery models (e.g., SAFe, large-scale Scrum, or enterprise Kanban environments) (preferred)
  • Experience working in healthcare IT environments, with familiarity supporting delivery involving Epic EMR platforms and related clinical or operational systems strongly preferred
  • Demonstrated ability to work with senior leadership and cross-functional stakeholders to align priorities and drive program outcomes
  • Strong facilitation, communication, and organizational change leadership skills
  • Relevant certifications such as SAFe Release Train Engineer (RTE), SAFe Program Consultant (SPC), Certified ScrumMaster (CSM), or Lean/Six Sigma (preferred)
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementLean-Agile practicescaled Agile delivery modelsSAFelarge-scale Scrumenterprise Kanbanprogram delivery metricssystems and procedures implementationcoachingcontinuous improvement
Soft Skills
leadershipcommunicationfacilitationorganizational change leadershipstakeholder alignmentgoal settingaccountabilityclarity around objectivesproblem-solvingteam synchronization
Certifications
SAFe Release Train Engineer (RTE)SAFe Program Consultant (SPC)Certified ScrumMaster (CSM)Lean/Six Sigma