Cleveland Clinic

Financial Registration Liaison

Cleveland Clinic

full-time

Posted on:

Location Type: Remote

Location: Ohio • United States

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About the role

  • Serve as a single point of contact for patients to ensure the timely and accurate registration and communication of financial matters
  • Offer support for a seamless patient experience
  • Promote consistent standards to ensure every patient receives the information, guidance, and education needed to take control of their healthcare finances
  • Provide timely and clear responses to patients regarding their insurance benefits, out-of-pocket expenses and payment options
  • Use revenue cycle knowledge to identify and resolve issues related to registration, financial clearance, insurance company authorization requirements, billing, coding, charity eligibility and collections

Requirements

  • High School Diploma of GED and two years of experience in registration, financial counseling, customer service, healthcare revenue cycle or a related area OR Associate’s Degree and one year of experience
  • Understanding of Epic Prelude and Resolute systems
  • Strong understanding of medical insurance terminology and processing claims
Benefits
  • Our outstanding, comprehensive offerings are an investment in your health, well-being and future.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
registrationfinancial counselingcustomer servicehealthcare revenue cyclemedical insurance terminologyclaims processing
Soft Skills
communicationproblem-solvingattention to detailcustomer supportguidance
Certifications
High School DiplomaGEDAssociate’s Degree