System Administrator I
Cleveland Clinic
full-time
Posted on:
Location Type: Office
Location: Beachwood • Ohio • United States
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Job Level
About the role
- Ensure that workstations and peripherals operate with optimal availability and reliability.
- Clearly and consistently communicates all desktop technology operational directions established for the enterprise.
- Consults on desktop applications and configurations to improve employee productivity.
- Troubleshoots software, hardware, protocol and workstations.
- Provides first and second level diagnostic Help Desk support for hardware, software, operating systems and peripherals.
- Recommends, designs, builds and supports PC workstations.
- Builds and maintains detailed workstation documentation including configuration of desktop software and impact of additions, deletions or upgrades to the workstation.
- Assumes responsibility for ongoing support requirements of the client area including responsibilities for all hardware components.
- Other duties as assigned.
Requirements
- High school diploma or GED
- Six months of information systems experience supporting small to mid-sized network (5-100)
- For Information Technology Division caregivers, ITIL Foundations certification is required within six months of position start date.
- Certification(s) in Microsoft desktop operating systems (95/98/NT/2000) preferred.
Benefits
- Our outstanding, comprehensive offerings are an investment in your health, well-being and future.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingdesktop applicationsPC workstation supportdiagnostic supporthardware supportsoftware supportoperating systems supportconfiguration managementnetwork supportdocumentation
Soft skills
communicationconsultationresponsibilityproblem-solvingcustomer service
Certifications
ITIL FoundationsMicrosoft desktop operating systems certification