System Administrator II – Enterprise Lifecycle Services
Cleveland Clinic
full-time
Posted on:
Location Type: Office
Location: Beachwood • Ohio • United States
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Tech Stack
About the role
- Ensure workstations and peripherals are maintained at the highest level of availability and reliability.
- Handle LAN administration, installations, email administration, consulting services and problem resolution.
- Assist caregivers and management in making Information Systems investments and decisions.
- Consult on desktop applications and configurations to improve employee productivity.
- Troubleshoot software, hardware, network protocols, workstation and departmental server-related problems.
- Provide second level diagnostic Help Desk support for hardware, software and operating systems.
- Act as the primary contact for ongoing support requirements including all hardware components.
- Coordinate workstation purchase decisions based on enterprise standards.
- Recommend, design, build and support PC workstations.
- Build and maintain detailed workstation documentation including configuration of desktop software and impact of additions, deletions or upgrades to the workstation.
Requirements
- High school diploma/GED
- Two years of experience in information systems
- Experience supporting mid-size workstations and server environments
- Experience with personal computer architecture, interface components and telephone systems
- Demonstrated knowledge of information systems and small to mid-size (100-700 node) networks
Benefits
- We know that fully supporting our caregivers is what creates the best outcomes for our patients.
- Our outstanding, comprehensive offerings are an investment in your health, well-being and future.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
LAN administrationemail administrationdesktop applicationstroubleshootingHelp Desk supportPC workstationsnetwork protocolspersonal computer architectureserver environmentsworkstation documentation
Soft skills
consultingproblem resolutionemployee productivity improvementcoordinationcommunication
Certifications
High school diplomaGED