Logistics Analyst II
PingWind Inc. (SDVOSB)
ERPOracle
Access Optimization Analyst I
Cleveland Clinic
full-time
Posted on:
Location Type: Remote
Location: Remote • Ohio • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Support the Epic Cadence application, specifically the Epic template build
- Test new implementation and enhanced application requests
- Process change request tickets and routine maintenance requests
- Support the change request process for Epic IT systems
- Coordinate efforts to ensure small to medium size requests are completed
- Follow accepted standards to provide the best access process
- Assist with the analysis and building of visit types, panels, provider, and resource pools
- Provide input for updating existing Epic workflows or capturing data for new Epic workflows
- Provide end-user support, demonstrations of the Epic system, and onboarding support
- Model outstanding customer service behavior
Requirements
- High School diploma/GED and two years of Epic system experience in an outpatient setting (preferably in an academic medical center)/two years of experience supporting and optimizing Epic applications OR Associate’s Degree and one year of experience
- Solid understanding of workflows in the ambulatory environment
- Experience and comfort working at all levels of a healthcare organization
- Microsoft Office proficiency in Excel, Word, PowerPoint, & Visio
- Demonstrated leadership, team, organizational, and problem-solving skills
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Epic system experienceEpic template buildWorkflow analysisChange request processingEnd-user supportApplication testingData capture for workflowsCustomer service
Soft skills
LeadershipTeamworkOrganizational skillsProblem-solvingCommunication
Certifications
High School diplomaGEDAssociate’s Degree
