Clearview Federal Credit Union

Vice President

• Oversee, coordinate, and manage the strategy, development, and delivery of Clearview’s digital solutions in alignment with organizational goals.
• Ensure digital offerings anticipate and respond to evolving member expectations, regulatory demands, and industry innovations such as artificial intelligence (AI), cybersecurity, and fintech integration.
• Represent Clearview’s cultural, communication, and community engagement expectations while providing strategic leadership for the Digital Experience team.
• Develop, communicate, and maintain Clearview’s digital product management strategy, encompassing digital banking, CRM, data-driven personalization, member experience platforms, and fintech integrations.
• Benchmark Clearview’s digital solutions against competitors including financial institutions, fintechs, and neobanks.
• Maintain digital product roadmaps and ensure cross-functional team alignment.
• Ensure digital solutions deliver a seamless, mobile-first, accessible member experience across omni-channel touchpoints.
• Build, lead, and mentor direct and indirect reports, championing product management across the organization.
• Provide leadership on high-leverage projects and initiatives, balancing member needs and business priorities.
• Measure, analyze, and report on digital product performance using data visualization, predictive analytics, and AI insights.
• Ensure products meet evolving standards for cybersecurity, fraud prevention, and regulatory compliance.
• Manage and direct external partners including fintech alliances, digital development vendors, and API integrations.
• Represent Clearview in the community and media, modeling Clearview’s leadership, communication, and cultural commitments.

AVP, Digital Products Management