Call Center Representative

Clearview Federal Credit Union

Call Center Representative providing support to Clearview Federal Credit Union members by answering inquiries and suggesting products. Requires excellent communication skills and member service expertise.

Posted 6/18/2026full-timeMoon Township • Pennsylvania • 🇺🇸 United StatesJunior💰 $19 per hourWebsite

About the role

Key responsibilities & impact

Provide courteous, prompt, and excellent member service
Answer all incoming calls, providing general account and loan information in a pleasant and professional manner
Practice Call Center Standards for all incoming calls
Build relationships by suggesting appropriate products and services to fit members’ needs
Answer member telephone inquiries and provide appropriate suggestions to financial needs
Meet average call volume goal and KPIs
Communicate with our members through Chat on a rotating schedule
Provide accurate and appropriate account information encompassing all share products
Process requested account transactions and assist members with account problems
Provide general loan information on member accounts
Open a variety of sub-share accounts
Build relationships by educating members on Clearview products and services
Work a variety of shifts based on operational needs
Attend required Clearview training and meetings
Remain current on promotional and marketing mailings
Handle other duties as assigned
Support Clearview’s Commitment to Diversity, Equity & Inclusion by welcoming and embracing the unique differences of others, treating others fairly and equitably, and creating an inclusive experience where others feel respected and valued

Requirements

What you’ll need

High School diploma or equivalent required
Minimum of six months of similar or related experience required
Strong member service skills
Outstanding telephone communication and interpersonal abilities
Solid understanding of financial products and services
Skilled in building and enhancing relationships through sales and service
Proficient in computer applications
Strong analytical capabilities
Versatile and able to manage multiple tasks
Maintains accuracy in a fast-paced setting
Detail-oriented
Flexible with working hours
Reliable with a strong attendance record

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Clearview Federal Credit Union Website LinkedIn All Job Openings 201 - 500 employees At Clearview, we share your vision of a better future. We meet our neighbors where they are and provide personalized tools and guidance to set them up for financial success now and in the future. Because when you succeed, we all succeed. Call Center Representative 🔥 47 minutes ago 🏢🏡 Moon Township – Hybrid 💵 $19 / hour ⏰ Full Time 🟢 Junior 📞 Call Center Representative 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide courteous, prompt, and excellent member service
Answer all incoming calls, providing general account and loan information in a pleasant and professional manner
Practice Call Center Standards for all incoming calls
Build relationships by suggesting appropriate products and services to fit members’ needs
Answer member telephone inquiries and provide appropriate suggestions to financial needs
Meet average call volume goal and KPIs
Communicate with our members through Chat on a rotating schedule
Provide accurate and appropriate account information encompassing all share products
Process requested account transactions and assist members with account problems
Provide general loan information on member accounts
Open a variety of sub-share accounts
Build relationships by educating members on Clearview products and services
Work a variety of shifts based on operational needs
Attend required Clearview training and meetings
Remain current on promotional and marketing mailings
Handle other duties as assigned
Support Clearview’s Commitment to Diversity, Equity & Inclusion by welcoming and embracing the unique differences of others, treating others fairly and equitably, and creating an inclusive experience where others feel respected and valued 🎯 Requirements
High School diploma or equivalent required
Minimum of six months of similar or related experience required
Strong member service skills
Outstanding telephone communication and interpersonal abilities
Solid understanding of financial products and services
Skilled in building and enhancing relationships through sales and service
Proficient in computer applications
Strong analytical capabilities
Versatile and able to manage multiple tasks
Maintains accuracy in a fast-paced setting
Detail-oriented
Flexible with working hours
Reliable with a strong attendance record Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial productsaccount transactionssub-share accountscall center standardsKPI achievementanalytical capabilitiescomputer applications

Soft Skills

member service skillstelephone communicationinterpersonal abilitiesrelationship buildingsales and servicedetail-orientedflexibilityreliabilitymultitaskingaccuracy

Certifications

High School diploma or equivalent