Drug and Occupational Health Results Manager
Clear Star
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Ensure accurate, timely delivery of drug screens, clinical results, and medical reports
- Oversee result review, interpretation, reporting, and quality assurance
- Manage team performance and establish effective workflows
- Maintain compliance with regulatory requirements, internal policies, and contractual standards
- Drive process improvements based on data and analysis
- Build strong partnerships with internal stakeholders and external customers
- Lead accurate review, interpretation, and reporting of drug screens and clinical results
- Establish and maintain clear workflows and Standard Operating Procedures (SOPs)
- Partner with Medical Review Officers (MROs) for timely review of non-negative drug results
- Collaborate cross-functionally to support customer retention and meet turnaround goals
- Conduct regular audits of MRO processes and procedures
- Monitor key performance indicators and recommend operational improvements
- Serve as a subject matter expert for result interpretation and reporting obligations
Requirements
- 5 or more years of progressive experience in occupational health services, drug testing program administration, or similar regulated environments
- Demonstrated ability to lead and supervise teams, and work collaboratively with cross-functional partners in a remote environment
- Strong knowledge of regulatory requirements and clinical result interpretation
- Knowledgeable of Federal and State drug testing regulations
- Proficiency with result management systems, data reporting tools, and performance metrics
- Clear, effective communication skills with strong analytical and problem-solving ability
- Professional service orientation with a commitment to quality and compliance
- A dedicated home office space that is noise- and distraction-free with access to a reliable and secure high-speed internet connection.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
drug testing program administrationresult management systemsdata reporting toolsperformance metricsclinical result interpretationquality assuranceprocess improvementsauditingStandard Operating Procedures (SOPs)regulatory compliance
Soft Skills
leadershipteam supervisioncollaborationcommunicationanalytical skillsproblem-solvingservice orientationcommitment to qualityworkflow managementstakeholder engagement