Clear-Com

Account Manager – Founder Success

Clear-Com

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Become an expert on Clearco’s platform, services, and the eCommerce growth funding landscape
  • Drive funding originations from a territory comprising engaged accounts, accounts requiring renewal, and lapsed accounts
  • Cultivate strong customer relationships with business owners, founders, and executives, helping them navigate Clearco’s product and financial evaluation process so that they can secure funding
  • Advocate internally for customers, helping our internal Risk, Diligence & Credit teams have a clear view on customer creditworthiness and growth opportunities

Requirements

  • 4+ years of experience in a customer success manager, inside sales or account manager role where you have carried a revenue target
  • Developed upsell/cross-sell skills—comfortable conveying Clearco’s value, securing customer commitments, and being measured on your revenue production
  • Superior verbal and written communication skills—able to effectively articulate complex or sophisticated concepts to a less sophisticated audience
  • Can quickly acquire new knowledge and/or skills and adapt to new situations by being open to and quickly implementing feedback
  • Can navigate conversations in a professional and consultative manner by focusing on building relationships, understanding obstacles, and providing relevant solutions
  • Previous experience in a B2B Financial Services, Fintech, or SaaS environment
  • Experience with a tech stack involving a CRM (we use Salesforce), engagement platform (we use Outreach), and internal communication and knowledge-sharing software (we use Slack and Notion)
Benefits
  • Supportive Team: Work with a passionate group where you’ll find a true sense of belonging.
  • Compensation: Competitive salaries with RRSP/401k matching and comprehensive medical, dental, and health insurance.
  • Flexibility: A flexible time-off policy and the choice to work remote, hybrid, or from our Toronto HQ.
  • Growth: Stipends for your home office setup and continuous professional learning.
  • Impact: The opportunity to do high-impact work at a mission-driven organization.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer success managementinside salesaccount managementupsellingcross-sellingrevenue generationfinancial evaluationcreditworthiness assessment
Soft Skills
communication skillsrelationship buildingconsultative sellingadaptabilityproblem-solvingcustomer advocacyfeedback implementation