Clean Response Flood and Fire Restoration

Account Manager

• Build and nurture strong relationships with existing and new clients, understanding their needs and ensuring satisfaction with our water restoration services.
• Conduct regular on-site visits to clients, demonstrating a proactive approach to addressing concerns and maintaining a strong client rapport.
• Identify and pursue opportunities to provide additional services to existing clients.
• Collaborate with existing teams to explore potential leads and develop them into long-term clients.
• Complete presentations/meetings with prospective clients.
• Work with the marketing team to plan and execute event marketing strategies at tradeshows, conferences, and industry events.
• Serve as a primary point of contact for a select number of strategic clients, addressing inquiries, resolving issues, and ensuring a positive client experience.
• Provide regular reports on client interactions, feedback, and business development activities for the marketing department.
• Analyze client data to identify trends, opportunities, and areas for improvement.

Client Relations Manager