Clayton

Communications

• Lead the strategy, planning, and execution of communications for Retail enterprise initiatives.
• Design comprehensive, multi-phased communication plans that align with change management roadmaps, including stakeholder analysis, channel strategy, message architecture, and success metrics.
• Partner with cross-functional teams and initiative owners to develop communication strategies that align with change milestones and business outcomes.
• Proactively identify upcoming initiatives and ensure leadership visibility and alignment.
• Serve as a strategic advisor to senior leaders on communication approaches and messaging.
• Serve as strategic steward of Retail communication platforms (Clayton HUB, Hotline, LINK), conducting regular audits, identifying gaps, and recommending platform enhancements or new solutions to maximize reach, engagement, and user experience.
• Ensure content, layout, cadence, and tone align with brand expectations and Retail needs.
• Train and support internal teams on communication tools, platforms, and best practices.
• Translate corporate culture initiatives into compelling Retail narratives that resonate with field team members.
• Champion team member experience through every communication touchpoint, ensuring messages are accessible, relevant, and reinforce Clayton's culture and values.
• Leverage key moments (e.g., Operations Trips, major launches, contests, recognition) to energize the field.
• Lead communications planning for marketing change initiatives, ensuring clarity, consistency, and adoption across the field.
• Anticipate field questions, resistance points, and communication gaps; address them through intentional messaging and sequencing.
• Partner with change management practitioners to integrate communication strategy into change roadmaps, ensuring alignment on stakeholder engagement, resistance management, and adoption milestones.
• Conduct stakeholder analysis and communication needs assessments for major change initiatives.
• Design feedback loops and listening strategies to gauge change readiness and communication effectiveness.
• Manage multiple communications projects simultaneously, balancing priorities and deadlines.
• Develop and maintain communication plans, timelines, and dependencies for major initiatives.
• Analyze channel performance and engagement metrics; provide insights and recommendations to leadership.

Senior Communications Strategist

Full-stack Engineer

• Be part of an Agile Scrum team and contribute to the creation and maintenance of products.
• Participate in Sprint activities such as planning, grooming, and daily standups.
• Apply skills in Software Development to produce quality, on-time deliverables.
• Work directly with Team Leads, Business Users, Product Owners, Functional Analysts, and other Engineers.
• Help to build reliable, fault-tolerant, extensible applications backed by unit testing and test automation.

Software Engineer III

Procurement

• Responsible for executing daily procurement activities that ensure uninterrupted hospitality operations.
• Source and procure goods and services across hospitality and indirect operational categories.
• Process purchase requisitions, purchase orders, and contract documentation in accordance with procurement policies.
• Coordinate order fulfillment, delivery schedules, and issue resolution with suppliers and internal stakeholders.
• Monitor inventory levels and reorder points to support operational continuity.
• Ensure compliance with company purchasing standards, approval thresholds, and audit requirements.
• Resolve non-routine procurement issues by analyzing root causes and recommending solutions.
• Manage supplier relationships and supports commercial effectiveness.
• Support supplier selection activities, including bid reviews, RFQs/RFPs, and comparative analyses.
• Assist with pricing, terms, and service-level negotiations in alignment with strategic sourcing guidance.
• Administer contracts, track renewals, and ensure compliance with agreed terms.
• Maintain and update vendor records, price lists, and preferred supplier documentation.
• Manage and report on supplier scorecards, service issues, and corrective actions.
• Escalate supplier performance or risk issues to leadership and sourcing teams as appropriate.
• Provide analytical support and drive cost and process improvements.
• Conduct market and industry research related to hospitality goods, services, and supplier trends.
• Create and analyze reports on spending, pricing, supplier performance, cost savings, and usage trends.
• Identify cost-reduction, demand-management, and efficiency opportunities without compromising service quality.
• Support forecasting, budgeting, and demand planning in partnership with finance and operations.
• Assist strategic sourcing teams with data preparation and implementation of sourcing initiatives.
• Share best practices and provide guidance or training to junior procurement staff as needed.

Senior Procurement Coordinator – Hospitality and Campus Operations

Inside Sales

• Deliver prompt, accurate, courteous sales support via phone, email, text, or chat with Retail leads.
• Communicate with customers to confirm contact information, timeline to purchase, budgeting goals, land needs, as well as home interests.
• Help customers begin the buying process and schedule an appointment to visit a Home Center before handing them off to a Clayton Retail Home Center.
• Excel at building rapport over the phone, generating excitement and urgency with leads and convert leads to Home Center visits.
• Work with Clayton Development Group to help prospective buyers work with local real estate agents in the purchase of Clayton Real Estate homes.
• Use sales tools and incentives to encourage return visits.
• Maintain accurate documentation in Salesforce (Vantage) for proper follow-up.
• Collaborate with Clayton Development Group to determine final purchase price.
• Guide home buyers through the sales process and facilitate closing with realtors.
• Communicate with retailers and realtors as needed for a smooth transaction.
• Attend Retail meetings to stay updated on promotions and marketing materials.

Senior Communications Strategist

Software Engineer III

Senior Procurement Coordinator – Hospitality and Campus Operations

Inside Sales Specialist