Inside Sales Specialist

Clayton

Inside Sales Specialist providing prompt support via various communication channels for Retail leads. Engaging customers, confirming details, and facilitating home purchasing steps.

Posted 4/14/2026full-timeMaryville • Tennessee • 🇺🇸 United StatesJuniorMid-Level💰 $25 per hourWebsite

About the role

Key responsibilities & impact

Deliver prompt, accurate, courteous sales support via phone, email, text, or chat with Retail leads.
Communicate with customers to confirm contact information, timeline to purchase, budgeting goals, land needs, as well as home interests.
Help customers begin the buying process and schedule an appointment to visit a Home Center before handing them off to a Clayton Retail Home Center.
Excel at building rapport over the phone, generating excitement and urgency with leads and convert leads to Home Center visits.
Work with Clayton Development Group to help prospective buyers work with local real estate agents in the purchase of Clayton Real Estate homes.
Use sales tools and incentives to encourage return visits.
Maintain accurate documentation in Salesforce (Vantage) for proper follow-up.
Collaborate with Clayton Development Group to determine final purchase price.
Guide home buyers through the sales process and facilitate closing with realtors.
Communicate with retailers and realtors as needed for a smooth transaction.
Attend Retail meetings to stay updated on promotions and marketing materials.

Requirements

What you’ll need

Strong telephone, written, and interpersonal communication skills.
Ability to meet targeted goals.
Experience with Vantage.
Availability for evening shifts until 8:00 PM and some Saturdays.
Knowledge of state laws and regulations related to home sales.
2+ years of experience in Sales and/or Mortgage Lending.
Strong problem-solving skills.
Well-organized and detail-oriented.
Proficient in Microsoft Word and Excel.
Ability to multi-task while maintaining high attention to detail.
Sense of urgency in managing multiple cases and projects.
Strong ability to communicate findings efficiently.
Team-oriented mindset.
Must pass a criminal background check and post-offer drug screening.
High school diploma or equivalent (college degree is a plus).

Benefits

Comp & perks

Full-time team members have the flexibility to create their own health, dental, and vision benefits package.
Clayton provides competitive 401K programs including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals.
Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more.
As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
Clayton is committed to creating an inclusive workplace.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales supportdocumentationproblem-solvingmulti-taskingattention to detailsales experiencemortgage lendingcommunication findings

Soft Skills

interpersonal communicationorganizational skillsteam-oriented mindsetsense of urgencyrapport buildingcustomer servicegoal-oriented