ClassWallet

Customer Success Manager

• Serve as the single point of contact for inbound requests from assigned clients.
• Advocate internally to manage contractual obligations & client expectations.
• Maximize the value clients get from ClassWallet solutions.
• Facilitate achievement of client’s desired outcomes.
• Drive product adoption and contract renewal.
• Identify expansion and new business opportunities.
• Build client retention and satisfaction through relationship management.
• Rely on success metrics and data to determine action plans.
• Work closely with clients and internal teams (Sales, Product, Marketing, Professional Services, and Support) to ensure alignment with clients’ goals & objectives.
• Set and reset expectations internally and externally as necessary.

Enterprise Client Success Manager

Financial Planning and Analysis

• Oversee all accounting functions, including general ledger, accounts payable, accounts receivable, and payroll.
• Ensure the timely and accurate preparation of financial statements in accordance with GAAP.
• Maintain a strong system of internal controls to safeguard company assets.
• Manage the annual audit process and ensure compliance with all regulatory requirements.
• Lead and mentor the accounting team, fostering a culture of accuracy, efficiency, and continuous improvement.
• Lead the development of the annual budget, forecasts, and long-range financial plans.
• Provide insightful financial analysis to support strategic decision-making.
• Develop and monitor key performance indicators (KPIs) to track business performance.
• Prepare and present financial reports to the executive team and the board of directors.
• Build financial models.
• Develop and execute the company's revenue operations strategy to optimize revenue generation and efficiency.
• Implement and manage systems and processes to streamline the revenue cycle, including lead management, sales forecasting, and contract management.
• Analyze revenue data to identify trends, opportunities, and areas for improvement.
• Drive initiatives to improve customer acquisition, retention, and lifetime value.

Senior Vice President, Accounting – FP&A

Sales

• ClassWallet is a leading fintech serving public funds; seeks a State Sales Director to manage state/local government relationships.
• The role is to cultivate relationships with state and local agencies and close large strategic deals within an assigned territory to meet sales targets.
• ClassWallet has processed over $3.5 Billion to date and serves public agencies across 33 states; its digital wallet solution increases efficiency and spend compliance.
• The Company has been recognized on Inc. 5000 and Deloitte Fast 500 lists; culture emphasizes social impact, gratitude and work-life balance.
• Responsibilities include developing a strategic territory plan, managing/creating sales opportunities, forecasting in CRM (HubSpot), educating on upcoming RFPs, leading executive summaries, and negotiating contracts.
• Travel up to 50% is expected.

State Sales Director

• ClassWallet seeks to hire a Vice President of Sales to join our team.
• ClassWallet is a financial technology company serving agencies delegated responsibility to manage public funds. Agencies use ClassWallet to get public funds to the right people, and ensure the funds are used for the right purpose. ClassWallet’s suite of products and services empowers agency administrators to dramatically increase efficiency of funds distribution and spend compliance, reduce programmatic costs, maximize the full potential impact of the program, and satisfy the needs and expectations of policymakers, constituents and public reporting. ClassWallet has processed over $3.5 Billion to date and serves public agencies across 33 states.
• The Company has developed an industry-defining digital wallet solution which has gained rapid traction among state and local agencies and school districts across America. ClassWallet ranks as the 61st fastest growing software company on the prestigious Inc. 5000 list of fastest-growing private companies and the 21st fastest growing financial technology company on the Deloitte Technology Fast 500 in 2023.
• While the Company delivers immense business value, the social impact of ClassWallet is a fabric that runs through its mission and corporate culture. As a result of ClassWallet’s innovation, public programs run with exponentially more efficiency and the impact and breadth of the programs for the individuals they serve is dramatically higher. This mission compliments the Company mission-based culture with focus on gratitude and work-life balance.
• About the Role
• The Vice President of Sales will be responsible for leading and developing the State Sales team to meet and exceed sales targets within the United States. The Vice President of Sales will manage a team of State Sales Directors/Account Executives who are responsible for winning complex sales within State and Local Government Agencies. The ability to lead a diverse sales team, create value, deliver a market differentiating customer experience, and drive adoption of a broad portfolio will be critical to success. This role will manage the operational rigor and structure of complex sales cycles, identify and manage leading indicators, manage the forecasting and demand generation processes, coach and develop the sales team, and meet or exceed quota by closing business.
• Job Responsibilities
• Develops and executes Strategic Sales Plans for the State Sales team, engaging leaders at state and local agencies.
• Leads and develops a State Sales team/Account Executives, fostering a culture of continuous achievement and overachievement.
• Ensures consistent monthly and quarterly forecast delivery, leveraging methodologies like MEDDPICC.
• Implements operational rigor through established cadences, reporting, metrics, and disciplined execution.
• Drives pipeline development and opportunity management.
• Fosters strong executive presence, promoting humble self-confidence and timely decision-making.
• Cultivates effective collaboration and communication within the sales team and across other departments.
• Ensures accountability within the team by clearly defining ownership and monitoring results.
• Attracts, retains and develops talent through continuous recruiting, onboarding, coaching, and development of sales team members.