Classet

Senior Account Manager

Classet

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $65,000 - $80,000 per year

Job Level

Senior

About the role

  • Serve as the primary point of contact for assigned client accounts
  • Own and manage relationships across 15+ monthly client accounts
  • Lead and participate in digital marketing strategy discussions (SEO, PPC, websites, AI-driven visibility)
  • Coordinate with internal teams to manage client requests and smaller projects
  • Report on outcomes, performance, and results to clients
  • Educate clients on services, strategies, and delivered value
  • Support account growth through upselling and long-term client retention
  • Organize and participate in internal and client-facing meetings

Requirements

  • Familiarity with websites and digital marketing, including a solid understanding of SEO and PPC
  • Familiarity with AI platforms (e.g., ChatGPT, Gemini) and how they can be used to improve online visibility
  • Ability to grow into leading strategic digital marketing conversations with internal support
  • Comfort managing 15+ active client accounts
  • 3+ years of account management experience with local, regional, and national accounts
  • Experience working with one or more of the following industries is a plus:
  • Professional Services (legal, accounting, mortgage)
  • Home Services (plumbing, HVAC, roofing, restoration)
  • SaaS or eCommerce
  • Understanding of how digital marketing services are sold, with upselling as a key responsibility
  • Ability to manage your own schedule and work effectively and independently
  • Strong collaboration skills with excellent oral and written communication
  • Strong judgment in knowing when to involve subject-matter experts to deliver the best strategy
Benefits
  • Paid Time Off
  • Health Care (Medical)
  • Dental
  • Vision
  • 401k Retirement
  • On-the-Job Training
  • No Weekend Work
  • Growth Opportunities
  • Pay Reviews
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SEOPPCdigital marketingaccount managementAI platformsChatGPTGeminiupsellingperformance reportingclient education
Soft Skills
relationship managementstrategic thinkingcollaborationcommunicationindependencejudgmentorganizationclient retentionmeeting facilitationschedule management