Claritas Rx

Administration

• Serve as principal admin and authority for internal Quickbase management applications, reporting to Senior Manager, Production Support.
• Execute day-to-day incident response, issue resolution, user onboarding, and workflow/configuration changes.
• Monitor app performance and implement proactive improvements to stability and efficiency.
• Ensure reliable access control, data integrity, backups, and compliance in the Quickbase environment.
• Drive root cause analysis, optimization, and preventative measures for recurring platform issues.
• Act as main point-of-contact for Quickbase technical support, platform updates, and vendor escalations.
• Manage licensing, renewals, feature requests, and roadmap alignment with Quickbase.
• Develop and maintain policies, documentation, and audit-ready governance for internal Quickbase usage.
• Collaborate with business users, product managers, and technical stakeholders to optimize applications and resolve issues.
• Provide reporting on platform health, incident management, and improvement initiatives.
• Contribute to broader production support procedures and drive continuous process optimization.
• Effort allocation: 50% Quickbase support/administration, 30% stabilization/monitoring/incident resolution, 20% vendor engagement/governance/collaboration.

Production Support Lead, QuickBase Administration

Data Engineer

• Claritas Rx is a venture-backed digital health startup that brings clarity to the challenges of specialty biopharmaceutical products in the marketplace.\n• In today’s highly complex specialty networks, our mission is to illuminate the patient experience beyond the clinical trial.\n• Claritas Rx leverages a proprietary technology platform and deep manufacturer expertise to automate and integrate channel, commercial, and clinical data and help biopharmaceutical companies generate actionable business insights.\n• Our work uncovers the real-world variables impacting patient access, duration of therapy, and other metrics key to commercial success, making a real impact on patient healthcare.\n• The Sr Data Engineer will own and drive multiple major workstreams by refining requirements, creating design documents, delivering rapid prototypes and POCs, tasking out detailed implementation plans and overseeing the implementation using a mix of onshore and offshore resources.\n• You will help give a weekly status on the workstream and help drive work forward by reviewing PRs, doing UAT that work was done as expected, and that it was deployed to production and operational.\n• You will help demo the completed workstream to the rest of the business and facilitate transitioning ownership of each service built to an operations support team with the help of metrics, dashboards, alarms and runbook documentation.\n• The workstreams are generally related to developing a secure, robust and scalable data pipeline with software components for ingesting, validating, mastering, transforming, analyzing, and reporting on complex health care data.\n• The software transforms disparate data into actionable, meaningful insights for our customers.\n• You will be a critical member of a product and engineering steam that is building a unique healthcare software solution.\n• Key Accountabilities include designing, building and operating data systems; leading offshore engineers; creating design documents; ensuring security and HIPAA compliance; applying AI tooling; and participating in quarterly planning and town halls.

Production Support Lead, QuickBase Administration

Senior Data Engineer