Clario

Lead, Clinical Data Processor

Clario

full-time

Posted on:

Location Type: Hybrid

Location: BangaloreIndia

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Job Level

About the role

  • Understand and apply study‑specific redaction guidance, QC requirements, and GxP expectations for source document processing
  • Provision customer user accounts across assigned studies and ensure compliance with access requirements
  • Manage and perform workflow events related to study execution, ensuring accuracy and timeliness
  • Review image, video, and document quality; perform redaction and source preparation; facilitate translation or DICOM link creation when required
  • Issue queries and conduct routine follow‑up with study sites; escalate trends or risks to Project and Operations Managers
  • Assist with generating and distributing final study closeout deliverables
  • Monitor and balance team workload; drive improvements to ensure timely and accurate task completion
  • Oversee large, multi‑staff tasks, ensuring quality and communication with Project Managers or customers
  • Support Project Support staff in communicating delays, issues, or risks to internal or external stakeholders
  • Collaborate with supervisors to maintain procedures that meet internal, client, and regulatory requirements
  • Lead or participate in project/team meetings and guide staff on deliverables, processes, and timelines
  • Support Quality Assurance teams during sponsor audits and follow‑up actions
  • Partner with other departments to develop tools, procedures, and training to strengthen the Project Support team
  • Facilitate cross‑functional interactions to ensure successful project execution
  • Manage expectations with Clario Project Management and customers for assigned tasks
  • Maintain strong professionalism, accountability, and quality in all deliverables
  • Ensure English‑language fluency across written and verbal communications
  • Follow SOPs, project‑specific instructions, and study documentation
  • Participate in SOP updates, team QRGs, and Work Instruction development
  • Collaborate with internal staff to resolve issues and support team success
  • Maintain industry and technical knowledge through training and ongoing learning

Requirements

  • Associate/Bachelor’s degree in Computer Science, IT, Life Sciences, or related field (or equivalent experience)
  • 3 + years of experience in clinical trials, healthcare, or a related field; 1+ year clinical trial experience preferred
  • Proficiency with MS Office tools (Word, Excel, Teams, OneNote)
  • Ability to identify PII/PHI deviations and apply Good Documentation Practice for redaction
  • Exceptional attention to detail and accuracy
  • Ability to work independently and collaboratively, with strong judgement under pressure
  • Strong organisational, prioritisation, and problem‑solving skills
  • Excellent interpersonal, written, and verbal communication abilities
  • Ability to maintain professionalism and a positive attitude at all times
  • Based in or able to work from Bangalore (on‑site or hybrid)
Benefits
  • Competitive pay and incentives
  • Provident Fund and medical insurance
  • Engaging employee programs and local events
  • Modern office spaces and remote work flexibility
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
redaction guidanceQC requirementsGxP expectationsGood Documentation Practiceclinical trialshealthcareattention to detailproblem-solving
Soft Skills
strong judgementorganizational skillsprioritizationinterpersonal communicationwritten communicationverbal communicationprofessionalismcollaboration